Benefits of Computer Inventory and IT Asset Management for Mac & Windows

Posted by:

Small & Medium Businesses that rely on Information Technology, Computers and Supporting Users for their day to day operations are well aware of the importance of having proper inventory, management and control over their systems. This extended systems management is what enables support personnel to not only make sure that all IT Assets are being used efficiently, but also make sure that all users are using their systems with standardized configurations, software and updates with minimum downtime. Implementing xCLOUD Systems ...

Continue Reading ?
0

Benefits of Software Deployment for Mac & Windows

Posted by:

Providing system support is something that is one of the most crucial parts of any IT business and methods to improve its delivery have been developed for many years now. While there was a time when updates and new software components used to be installed manually using floppy disks, CDs and DVDs, all that has become a thing of the past with xCLOUD Systems Management Suite. Businesses have transitioned into the era of portability and internet has played a very ...

Continue Reading ?
0

Benefits of Request Management

Posted by:

Benefits of Request Management for Small and Medium Businesses with xCLOUD Service Management

Self service is well promoted and made more beneficial via request management. Request management is also referred to as service catalog. When properly implemented, it helps a great deal to save cost off customer services. This is one idea every goal-oriented organization should invest in. It is beneficial for all business owners; irrespective of how big or small such a business is. Via proper request management, the organization ...

Continue Reading ?
0

Benefits of Change Management

Posted by:

Benefits of Change Management in Small and Medium Business with xCLOUD Service Management

Change management is beneficial in all sense of the word. During management planning, it is equally important for the organization to engage proper change management. Change management helps a great deal to curb resistance to change. If your organization has a plan in place, consider how change management can help make that plan more viable and give the plan a futuristic face. Change management equally makes available what ...

Continue Reading ?
0

Benefits of Incident Management

Posted by:

Benefits of Incident Management with xCLOUD Service Management

In general, incident management concept has close association with user problems, hardware and software malfunctioning. It can be equally defined as an event that is not part of the standard operating procedure, which may lead to interruption of service or some reduction in quality of service. Putting things in more general terms, a call placed through to the Service Desk of the company can be referred to as incident call. Service requests like ...

Continue Reading ?
0